Category Archives: Instructions

Microsoft 365 Username Change

When signing into Office 365 it is important to go to first. Here you can download software, access cloud based apps, but more importantly, you will setup two-factor verification.

Microsoft 365 two-factor verification

Two-factor verification is more secure than just a password because it relies on two forms of authentication: Something you know, like your password. Something you have, like a phone or other device that you carry. The recommended options are: Verification code from Microsoft Authenticator app: You’ll use your app to get a verification code you’ll type into the… Read More »

OneDrive 101

OneDrive is your new cloud shared storage directory that support hundreds of file types. Access OneDrive: Go to and logon. Click on the “Waffle” icon at the top left > click on OneDrive From this location you can upload files, create folders and share information with coworkers and clients. is the easiest place to setup shares… Read More »

Office 365 Sign in process

When signing into Office 365 it is important to go to first and sign in. Here you can download software, access cloud based apps, but more importantly, you will setup multi-factor authentication.

Username update

On your iOS: 1) Go to Settings > Passwords & Accounts 2) Tap on the email account you need to update > Tap Account at the top 3) Enter your new username > Done   On your PC: 1) If out of the office connect your VPN 2) from the start menu click on the avatar on the… Read More »

Microsoft Teams 101

Teams is a great tool for real-time collaboration.  It allows your office to call, chat and meet one place. Chats are persistent and can be secured to limit access.

Restore Missing Data

If your data is stored on a Windows server it is preserved for a limited time by a service called Shadow Copy. To access these files: Open File Explorer > Navigate to the original location of the data you want to recover. Right-click in the open space of the folder > choose Properties > Previous Versions (Tab) Select… Read More »

Multiple GPU Best Performance

Workstation class laptops usually have two GPUs. The onboard Intel integrated GPU and a dedicated NVIDIA  graphics card. When this is the case you need to make sure that your high-performance applications use the NVidia GPU, rather than the low-performance Intel integrated GPU. To ensure optimal application performance make the following adjustment:

Identifying Nefarious Links

In order to protect yourself on the Internet, you need to be proficient at locating and identifying domain names. This is because, emails and attachments can be used to redirect you to sites that are loaded with bad content. Make sure you can: Verify the email sender. Verify any link contained in the message or within an attachment… Read More »

FileBrowser 101

Editing Files in Another App Remember that FileBrowser can preview a variety of file formats such as Excel, PDF & Word. If you tap on the file in FileBrowser, it will open in preview mode. If you want to edit it in another app, Do Not preview, Do Not tap on the file name. Tap the vertical ellipsis… Read More »


Grammarly is a writing assistant that can spell-check your web-based content as you write. It can be loaded as a firefox browser plugin for free. It offers advanced functionality, with a monthly subscription, to evaluate your writing in the areas of tone, engagement, clarity, and grammar.


Ever want to watch a movie with your kids without them getting too scared or without the profanity and sexual scenes? This subscription based app works with your existing streaming apps. It can filter out content with very granular options.

Newforma Tasks

Newforma has a task tracking and accountability feature that covers your team as well as external vendors on your projects. File attachment and markup, Mobile and web access are all built into the system.

Avoiding Cyber Fraud

Tips, from the FBI, to avoid becoming a victim of cyber fraud: Do Not Do not give unknown, unverified persons remote access to devices or accounts. Do not communicate with unsolicited email senders. Do not act in haste. Criminals create a sense of urgency to produce fear and lure the victim into immediate action.

Newforma Shared Folders

Did you know that you can use Newforma to share folders on the network with outside vendors and clients? Shared folders create an online space where internal and external team members can access and share project files. This has a number of advantages over products such as Dropbox (which is a violation of some client contracts). Key features … Read More »

Freeze your credit

Freezing your credit is the best way to prevent identity theft. When your credit is frozen, no business can check it, and therefore will not allow new accounts to be opened in your name. When you need to open a new account, buy a car or home you can unfreeze your credit for a specified period of time… Read More »

New iPhone X S

iPhone X S & iPhone X S Max – Compare models Improvements Faster Processor Better Camera Water Proof to 2 Meters Dual Phone Number Support 1.5 hr. Longer battery life on Max

High Quality Voice Calls

Your iPhone is capable of making higher quality voice calls with VoLTE. The quality improvement comes from increasing the bandwidth used to carry your voice, relative to a traditional cellular call. To enable this go to Settings > Cellular > Cellular Data Options > Enable LTE > Select Voice & Data


OneNote is a virtual notebook, with incredible search capabilities, that synchronizes across all your devices and between multiple users in real time. A universal platform, it works on Windows, Mac, iOS, Android, and Online. Everything is stored as a separate element so markups can be removed, files or images can be saved or moved. Pages are a limitless… Read More »

Set Out of Office from iOS

To set your out of office from your iPhone: Go to Settings > Accounts & Passwords > Choose Your work account At the bottom of the page tap Automatic Reply Be sure to set both the internal and external (scroll down) message. When you set an end date the message text will be updated with that date automatically,… Read More »

Clear your iOS Device

This will destroy all data. Backup your data. From the iOS device to be reset: 1 Go to Settings > Tap your name at the top > iCloud > Turn Find My iPhone / iPad Off 2 Enter your Apple ID password when prompted 3 Next go to Settings > General > Reset 4 Choose Reset All Content… Read More »

KeePass 101

KeePass is a password manager that is not cloud-based. It creates an encrypted local database that can be stored on a single Mac, PC, office network or any mobile device you choose. It is only accessible with the master key and can be accessed by multiple users simultaneously. It will also auto-type your username and password so that… Read More »

Fake Security Alerts

Should you get a pop-up like this one. Do not follow the advice in the window, and in particular, do not call the number in the window. Just close the browser immediately. DO NOT click on any part of the window, as this can trigger a virus installation. If the pop-up is preventing you from closing the browser,… Read More »

Hard Reset iPhone X

When you iPhone is not performing normally a hard reset may help: Press and quickly release the Volume Up button Press and quickly release the Volume Down button Press the Side button, and hold until the display suddenly goes dark (10 seconds).

Installing Ajera Expense

1) Open the email from your accounting department and click on the link that looks like: https://something/deltektouch/ajera/expense/ajerashared/backend/ajeraurl.php Click ok if you see this error 2) Click Open 3) Install the App 4) Open the App & accept terms (at the bottom) 5) When you get here, stop. Go back to the email with the link and click on… Read More »

Credit Reports

By law, the three credit reporting agencies- Equifax, Experian and TransUnion- are each required to provide you with one credit report each year at no cost. This means that you can run your report for free up to three times a year (once with each reporting agency). The best way to do this is to set a schedule… Read More »

Preview Panes

When a user has the preview pane turned on in Windows Explorer, they cannot rename or move files. This is because, unlike the thumbnails generated for photos, the OS does not release the current file after opening it and generating the image. The OS then falsely reports that the file is locked by someone for editing. The worst… Read More »

Embedding Images

When sending images from your iPhone you can choose whether they are sent as attachments or embedded in the message. This is determined by the format of the email itself. If the email format is text the photos will be sent as attachments if the email is HTML the images will be embedded. Nowhere in settings can the… Read More »

Family Internet Safety

Keeping your family safe on the Internet is a moving target. The Internet brings technology into our lives, but like the Gutenberg Press, its original purpose has been corrupted. If left unchecked, it will influence the very character of your children. To this end, I have a number of technologies and insights that can aid you in protecting… Read More »

Add Exchange Email

To add your work account to your iOS device: Go to Settings > Passwords & Accounts Add Account > Choose Exchange Enter your email address and a description of your choosing At the next prompt select “Configure Manually” Enter your Windows password You will need to enter the Server, Domain and Username provided to you


A great website that walks you through complicated repairs. They have detailed manuals and sell tools and parts to fix may items including iOS devices.

Securing your digital life

These tips will help you to safeguard your digital accounts. 1) Never store passwords in these: your email, an Excel spreadsheet, a Word document, the Notes app on your phone, ANY cloud based password storage solution. The reasons are legion, but here are a few: these are far too easy to search, most lack encryption in the event… Read More »

Prepare for Service

When your iPhone or iPad goes to Apple for service, it is possible the data on your device can be lost. To ensure it’s recovery and a successful repair please do the following before we pickup your device: 1) Backup your Device It is possible Apple will replace your device so be sure to have a full backup.… Read More »


To access company files on your iOS you will need to have the VPN client setup and have “FileBrowser”  installed and configured in advance. To connect: Go to Settings>VPN>and turn it on. If prompted enter your Windows password. Once connected you will see “VPN”at the top of your device. Open the FileBrowser app and click on the book… Read More »

Microsoft Remote Desktop

Remote Desktop allows you to connect to your PC securely from you iPhone or iPad. To use remote desktop on your iOS you will need to have the VPN client setup and configured by NMS. To Connect: go to Settings>VPN>and turn it on If prompted enter your Windows password. Once connected you will see “VPN” at the top… Read More »

Strong Passwords

How To Choose Good Passwords From Symantec: Let’s begin with what NOT to do when choosing passwords. No Dictionary Words, Proper Nouns, or Foreign Words Password cracking tools are very effective at processing large quantities of letter and number combinations until a match for the password is found, as such users should avoid using conventional words as… Read More »

FBI: Reporting scams

Individuals who believe they may be a victim of an online scam (regardless of dollar amount) can file a complaint with the IC3 at report tech support scams, please be as descriptive as possible in the complaint including: Name of the subject and company. Phone numbers and email addresses used by the subject. Websites used by the… Read More »